customer pain

The company does not have a collaborative environment to share information.

The company is using Excel to manage their company data. In order to improve work efficiencies, they need to share information in a more secure environment. They have also been looking at a centralized database to manage their information.

Why Did They Select UnitBase?

Even though they have used Access and Notes in the past – both products required more advanced programing skills to use effectively. With UnitBase, they do not require programming skills. They can easily build databases suitable for their internal requirements..

How Did UnitBase Improve Their Workflow?

They have built databases that relate to specific procedures in job rotations. With the UnitBase record notifications feature, database updates automatically notify divisions and related personnel. The sharing and notification of specific tasks allow works to ensure tasks are completed even if the person in charge is out of the office.

What Our Client is Saying – Inflexible Dedicated Applications and Too Many Excel Files

They have built databases that relate to specific procedures in job rotations. With the UnitBase record notifications feature, database updates automatically notify divisions and related personnel. The sharing and notification of specific tasks allow works to ensure tasks are completed even if the person in charge is out of the office.

Excel is widely used in every division within Audio Technica. Excel is a great tool for managing basic information but not great for advanced collaboration. Search, collaboration, and security are issues when using Excel. UnitBase enables the collaborative workflow they were looking for in a database solution.

For a few years, one of HR managers has been thinking to share information in Excel by using a database. He thought building applications in Access was the best solution. Unfortunately, people in the IS division had no time to build complex applications to better manage the data. There was really no time to manage and build these new systems.

UnitBase’s built in applications and advanced functionality made it a clear choice for the Audio-Technica team. UnitBase looked like a perfect solution to save time and money.

Audio-technica was able to build separate database systems and workflows within minutes. This included:

  • A job rotation system
  • Help desk management system for the enterprise
  • Streamlining content used within the help desk system
  • Approval process
  • Published content changes

They have also built a daily reporting system to improve internal communications. By entering daily reports into UnitBase, the information is shared leveraging the email notification feature.

Advanced workflows and collaboration have dramatically changed the way information is managed.

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